Ratnangi Nirek
Sr. Escalation Engineer, Microsoft, USA.
LinkedIn | Google Scholar‬ | ResearchGate
As a Senior Escalation Engineer and Subject Matter Expert for Linux and SAP technologies, she focuses on delivering top-tier support to clients, troubleshooting complex Linux-related issues and SAP cluster challenges, particularly in cloud environments such as Azure. Her role involves close collaboration with global teams to ensure the smooth operation of critical systems running Linux and SAP applications.
She is passionate about knowledge sharing and mentorship, helping to ramp up new team members and foster their technical growth. Additionally, she leads initiatives to build communities, promote collaboration among peers, and drive innovation in service delivery, all with the goal of enhancing collective expertise for improved customer outcomes.
JRTCSE is proud to include Ratnangi Nirek as a distinguished member of our prestigious editorial review board.